1. Data Controller

The controller for the processing of your personal data is Balkar Concept, with its registered office at Praza Pantoja, 88, Bajo 4º. You can contact us for any privacy-related inquiries at info@balkarconcept.com or by phone at 912 10 2405.

2. Data We Collect and Purpose

We collect data that you provide directly through contact forms, quote requests, or subscription to our newsletter. This data may include:

• First and last name.
• Email address.
• Phone number.
• Postal address (if necessary for an interior design project).
• Preferences and details about your decoration project.

We use this information to:

• Respond to your inquiries about our design and styling services.
• Manage proposals and quotes for decoration projects.
• Send you communications about trends in modern spaces, if you have given your consent.
• Comply with legal and contractual obligations.

3. Legal Basis and Retention

The processing of your data is based on your consent (for marketing communications), the performance of a contract (to manage your project), or our legitimate interest (to respond to inquiries).

We will retain your data for as long as necessary for the purpose for which it was collected, or for the applicable legal periods.

4. Cookies and Similar Technologies

Our website uses cookies to improve the user experience and analyze traffic. Some cookies are essential for the site's operation. Others, such as analytics cookies, help us understand browsing trends and improve our content about interior design.

You can manage your cookie preferences through your browser settings.

5. Data Recipients

Your personal data will not be shared with third parties, except in the following cases:

• Service providers who assist us in operating the website and managing clients (hosting, email marketing), who act as data processors under contract.
• When required by law or by a competent authority.

We do not make international transfers of data outside the European Economic Area.

6. Your Rights

In accordance with data protection legislation, you have the following rights:

• Access: To know what data we have about you.
• Rectification: To correct inaccurate data.
• Erasure ("Right to be Forgotten"): To request the deletion of your data.
• Objection: To object to certain processing, such as direct marketing.
• Restriction of processing: To request that we restrict the use of your data under certain circumstances.
• Portability: To receive your data in a structured format.
• Withdraw consent: At any time, without affecting the lawfulness of processing based on prior consent.

To exercise these rights, you can contact us at info@balkarconcept.com. You also have the right to lodge a complaint with the supervisory authority (Spanish Data Protection Agency).

7. Privacy Contact

For any questions related to this policy or the processing of your personal data, you can contact our Data Protection Officer via:

• Email: info@balkarconcept.com
• Phone: 912 10 2405
• Postal address: Praza Pantoja, 88, Bajo 4º

8. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We recommend that you review it periodically. The date of the last update is indicated below.

Last Updated

This policy was last updated on November 15, 2023.